We guarantee that we will refund you if you are in anyway unhappy with your purchase. Please refer to our refund and return policy below.
o You will need to return your purchase back to us, cost of shipping will be covered by you.
o Items must be in good condition (ex: fabric has not been cut, damaged or stained)
o We will not impose any fees or charges for refund, however you will need to bear any feess imposed by the bank or the courier service (ex: courier fee for mailing a check to you, or a RM 2.00 GIRO fee for inter-bank transfer in Malaysia)
o All refund request must be made within 30 days from the date of purchase
o Paypal restricts all refund to 45 days from purchase, therefore the entire refund process (including the time for you to send the items back to us) must not exceed 45 days)
*Please contact us before returning items back to us
Items that can not be return
Due to copyright restrictions, we cannot accept returns on books, DVDs or patterns
In the event the parcel is badly damaged while being shipping:
1. Take a photo picture of the parcel before opening
2. Open and check the content prior to signing the courier
*If you have any problems related to damaged items please contact us
In the event that the parcel that you have received is missing an item (or insufficient quantity), please contact us. We have an inventory system and able to accurately check this.
*If you have any problems related to missing items please contact us
Last updated by stephen yong , 999 day(s)